The Community team provide support to BCS Member Groups, which include branches, specialist groups and international sections. We also provide secretariat support to the Community Board and its Committees, and the BCS Health & Care Executive.

Watch: How we work with BCS volunteers

Joining the community - Support you can get from the Swindon team

The role of the Coordinator is to:

  • Support you in organising and promoting events
  • Act as the point of contact between your committee and the rest of BCS Swindon
  • Provide you with clarity on procedures and processes
Jon Jeffrey, Head of Community

Jon JefferyJon joined BCS at 19 on a temporary contract, wanting to save up before travelling the world, but as he now jokes with colleagues, travelled the BCS instead.

In Jon’s 17 years of service at BCS he has worked in roles across the institute, all of which have required close working with members and volunteers – ranging from membership assessment, communications, public policy and health and care sector programme manager. For the last 5 years Jon has had held the position of Head of Community.

As well as working at BCS, Jon has recently completed a BA Honours in International Relations with the Open University – graduating with 1 year old son in attendance was and is his proudest moment.
Jon also volunteers as Community Ambassador at MemberWise and mentors other working in the membership sector.

Outside of work, volunteering and recent studies Jon is known for embracing his Swindon roots and is a season ticket holder for the local football club and a member of the local history society. Well, that was all until becoming a dad – now his time is mostly spent worrying about trip hazards and putting his degree to use in toddler diplomacy.

Jak Dinsdale, Community Development and Partnerships Manager

Jak DinsdaleJak is BCS’ Community Development and Partnerships Manager. With a BSc in Psychology and an MSc in Consumer Marketing, he’s passionate about people and what makes them tick. Jak is part of the Community Support Committee and works alongside them, and the internal co-ordination team, to enhance the experiences of BCS volunteers. Although he originally hails from the North West, he lived in South Wales for a decade, and is now based in the South. Fun fact, outside of work he’s an avid fan of video games, with a total collection of 13 consoles (and counting!).

Beccy Flanagan, Community Co-ordinator

Beccy FlanaganBeccy joined BCS in February 2024 as a part-time Community Co-ordinator and looks after a number of Branch and Specialist Groups. She provides secretariat support for the Fellows Technical Advisory Group (F-TAG). Beccy is a proud mum of three children, and outside of work, she loves swimming, walking her French Bulldog (Pablo) and also works part-time at the local theatres.

Beccy loves to sing – she once took part in a 'flash mob' and has even sung at Wembley Stadium! Her trademark is that she loves a cup of tea, requiring at least 10 cuppas a day to keep her going (she’s been known to indulge in a cup at the cinema!)

Kerry Wear, Community Co-ordinator

Kerry WearKerry has worked at BCS for over twenty years, supporting community volunteers within branches, specialist groups, and international sections. She also supports the Community Board, Community Support Committee, and Fellowship Committee.

Her favourite part of the job is helping the volunteers realise their visions, and she appreciates the amount of time they dedicate to BCS for free.

In her leisure time, Kerry likes to be creative by sewing, cross-stitching and baking. She plays computer games, mostly Pokémon, on her Switch. Kerry is an avid fan of many motorsports, with her favourite being BTCC (British Touring Car Championship).

Marie Setterfield, Community Co-ordinator

Marie SetterfieldMarie has worked for BCS for 16 years. Prior to that she worked for 20 years at J Sainsbury working her way up from making doughnuts to installing those dreaded EPOS and self-scan tills!

Originating from Surrey she 'emigrated' to Wiltshire 30 years ago. Marie is passionate about ensuring volunteers have all they require to ensure members have the best experience when engaging with BCS Community Groups.

As a community co-ordinator, she prides herself on forging relationships with her volunteers to enable them to achieve this.

Mandy Bauer, Specialist Groups Events Executive

Mandy BauerMandy looks after various branches and specialist groups. She also supports on our large-scale Community events and for the past 20 years has enjoyed working with our volunteers where good solid relationships have been formed. A fun fact about Mandy is that she has lived an interesting life on the Kennet and Avon canal on a boat with her husband of 31 years. Where the summers were glorious and the winters challenging. Her favourite quote is 'All our dreams can come true, if we have the courage to pursue them.' — Walt Disney.