Digital leadership: Communication and influence
This course explores the specific communication needs of a digital professional and gives you tools and behaviours that you can practically implement in your own work life.
Who is it for?
This course will be particularly useful if you are in a management or team lead role.
How can I access it?
Purchase and gain access to this course via BCS's exclusive platform - Discover.
What you'll learn:
- Communicate as a digital subject expert, understanding how to adapt your communication style for non-technical stakeholders
- Explain methods of influencing without authority (upwards and sideways communication)
- Explain the concept of emotional intelligence and understand how to demonstrate it
- Understand how to demonstrate leadership behaviours
- Know how to use feedback as a tool to improve your own and other’s performance and satisfaction
This course includes:
- 60-90 minutes of on-demand training
- Videos
- Interactive elements to explore
- Scenarios to connect the topics to your work
- Access on mobile and desktop
- Earn a digital badge on completion
Course Content
1 module • 1 knowledge test • 60-90 minutes total length
The topics you’ll cover in this module are:
Description
This course will be particularly useful if you have – or want to have – one of these roles:
- Middle management (looking to progress)
- Upper management (looking to improve)
- Scrum Master
- Product Manager
- Product Owner
- Project Manager
- Software Developer
- Project leader
- Sprint lead
We’ve all heard how important it is to communicate, collaborate, and show empathy when it comes to leading teams effectively. But what do these things look like in practice?
In the real world, when you’re face to face or screen to screen with another person, what’s really going to make that interaction valuable?
At the end of this course, you’ll be able to put your knowledge to the test and gain a digital badge which you can use to prove that you’ve successfully completed your training.
