The Service Integration and Management certification portfolio is aimed at professionals who want to implement SIAM methodology in their organisation and in particular professionals who are already working with IT Service Management processes.

It is also intended for providers that want to implement and manage Service Integration and Management models.

SFIAplus level 3

At foundation level you can carry out a broad range of tasks, use your initiative and schedule your own and other people’s work.

SFIAplus level 4

At professional level you have a good level of operational business skills and can work on a broad range of complex activities.