Professional Certificate in Stakeholder Engagement
- Discover how to use and implement key frameworks and techniques when working with stakeholders to ensure business acceptance of your projects
- Develop skills and knowledge to support successful business change programmes within your organisation
- Attain one of the four modules you need to gain the Advanced International Diploma in Business Analysis
Who is it for?
- The professional certificate is for anyone who is responsible for engaging in and managing, stakeholder relationships in a business change environment
What are the entry requirements?
- There are no entry requirements for this certification.
What will I learn?
You’ll gain a broad understanding of stakeholder engagement, including:
- Stakeholder communication
- Working with stakeholder groups
- Facilitated workshop techniques
- How to build rapport
- Creative problem-solving
- Managing expectations
- Negotiating with stakeholders
- Managing conflict
The syllabus includes training objectives, details of modules and learning hours, plus a recommended reading list:
This version will retire on 1 May 2025.
Download our specimen question paper (PDF)
Download our guidance document (PDF)
View our latest version
Download our new syllabus (PDF)
What format is the exam?
- 90 minute ‘closed book’ with 40 multiple choice questions
- Pass mark is 65%
What are the benefits of gaining a BCS certification?
Demonstrate your practical experience and show you have the capabilities to be an effective business analyst.
Map your skills and identify your goals along your career path by following the SFIAplus industry-standard framework.
Gain an internationally recognised certification, enabling you to take your skills around the world.
"Taking an industry leading professional qualification and using the techniques within the course syllabus allowed me to effectively structure my learning and gives me the confidence to engage with key stakeholders at the highest level"
What's next?
Demonstrate your skills and expertise by gaining the internationally-recognised BCS Advanced International Diploma in Business Analysis, available once you have completed three other professional-level modules.
Available once you’ve completed the BCS International Diploma in Business Analysis, and a BCS professional certification in each of the analytical, business and people skills subjects, and one additional BCS professional certification in either an analytical or business skills subject.
Advanced International Diploma in Business Analysis
- Designed for senior business analysts with at least five years’ experience
- Validates your experience and expertise as well as your contribution to the wider business analysis community
- To attain the Advanced Diploma you must gain four professional level certifications and complete a portfolio review
Read more about our Advanced International Diploma in Business Analysis
This qualification is not regulated by the following United Kingdom Regulators - Ofqual, Qualifications Wales, CCEA Regulation or SQA.
