Daniel’s comments will make you uncomfortable but Daniel also loves questions so there will be plenty of time to discuss and learn.
Watch the video
Synopsis
2018 and 2019 you had plans: strategy, tactical, business continuity, budgets, compliance personnel and technology. Then COVID hit. Which of your plans hit the shredder? Why did they? Think about that? Why did your plans still not contribute to attracting and retaining staff and customers? Why did you go into panic mode? This session is about how leaders need to change their attitude and behaviour to create a sustainable, compliant, competitive organization that has the agility to morph based on a collaborative and co-creative culture that is technology-enabled. This session will be quick and Daniel’s comments will make you uncomfortable but Daniel also loves questions so there will be plenty of time to discuss and learn.
About the speaker
Daniel Breston, Independent Management Consultant, Coach and Author
Daniel Breston 
is an independent management Consultant, Coach, and Author with over 50 years of experience in IT management. His years as an international CIO and IT director have provided him with a wealth of knowledge in IT best practices and beliefs including DevOps, Lean, ITSM and Agile; enabling him to help organizations create better and safer products and services. With a life-long focus on Attitude, Behaviour, and Culture, Daniel is able to coach management teams in creating a happier, healthier, and more productive workforce, serving more satisfied customers. Daniel also contributes to future practices as an author, blogger and speaker. Finally Daniel is a BCS Fellow and a Top 25 ITSM 2019 personality.
Our events are for adults aged 16 years and over.
This event is brought to you by: BCS Service Management and IT Asset Management (SM-ITAM) specialist group
