Applications Support Lead (level 4)
Recruit an applications support lead apprentice to provide technical support and advice, implement new technologies and upgrade existing technologies effectively across your business.
Maximum funding
£17,000
Duration
24 months
Entry requirements
As the employer, you’ll set the selection criteria - this typically includes one or more of the following:
- Five GCSEs and / or A levels
- Level 3 apprenticeship
- Level 2 English and Mathematics
- Working at or above the level of the occupational standard
- Other relevant qualifications or experience
Key documents
Overview
This level 4 apprenticeship standard supports progression for apprentices who have completed a level 3 apprenticeship in Information Communications Technician, Digital Support Technician or IT Solutions Technician.
This occupation is found in the IT teams of a variety of different types of organisations where software applications are inextricably part of the client / customer product / service delivery model and their clients / customers are generally, but not exclusively, business customers; these include but are not limited to law firms, accountancy firms, financial services organisations, technology providers and public sector.
Aims and objectives
This standard aims to provide the apprentice with all necessary resources to successfully learn, practice, and complete the skills highlighted as imperative for performing the roles of Applications Support Analyst or Applications Analyst, which is shown by the apprentice’s successful completion of 3 AMs: one technical 40-question MCQ, one portfolio-led discussion, and one project-led discussion.
The objectives of the Applications Support Lead Level 4 apprenticeship are:
- To improve the knowledge, understanding, and skills (both occupational and transferrable) of the apprentice aiding them to effectively demonstrate the aptitude for the Applications Support Analyst or Applications Analyst roles.
- To ensure that individuals entering the industry develop.
- To create a professional path of progression for the apprentice by forming a solid foundational knowledge base and opening the door to supplementary courses at higher apprenticeship levels.
