In this special edition, four service resilience experts review BCS' CIO Network event. Mark Burnham, CTO Government and Public Services at Deloitte, Jonny Sammut, Director of Digital Services at the Welsh Ambulance Service, Patrick Burgess, Technical Director at Nutbourne, and Christine Ashton, CIO of UKRI and a member of BCS' FTAG join Brian Runciman MBCS to discuss the clear issues that came out of the event. These include making service resilience a more than annual consideration, the role of standards, reducing event impact, the role of the board, and how professionalism fits in.
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