Vacancy: Internal communications manager

We are now recruiting for an Internal Communications Manager to join BCS on a fixed-term contract, working full-time at our Swindon offices located on key transport links in the town centre.

About the role

The Internal Communications Manager works closely with the Head of HR in developing and implementing the organisation’s overall internal communications strategy.

The Internal Communications Manager is responsible for ensuring effective and timely communication through agreed channels to support the creation of an inclusive environment of shared understanding, keeping employees informed and connected with the work of BCS and our purpose.

Key responsibilities:

• Support the Head of HR with the development and delivery of an agreed internal communication strategy to ensuring our purpose, mission, values, initiatives and news is communicated in a regular, considered, effective and engaging way.

• Work closely with key stakeholders to deliver agreed communication plans and initiatives and provide communication support for broader projects across the organisation, increasing organisation-wide awareness of business activity and aiding employee connection and understanding of business priorities.

• Facilitate BCS wide engagement to promote learning about the roles, responsibilities and working practices of different teams.

• Own and manage the internal communications request process against the agreed internal communications strategy and in line with agreed prioritisation criteria.

• Co-ordinate and create engaging content for the internal communications channels (Green Room, email, Teams chats, employee events) and regularly evaluate the efficiency of the channels used through a lens of continuous improvement.

• Provide support and guidance to key stakeholders for writing authentic and engaging comms.

• Build feedback mechanisms into the internal communications strategy to facilitate staff feedback and support wider Employee Voice activity.

• Support the Head of HR with business continuity by maintaining a change and crisis communication plan, ready for deployment as necessary.

• Work closely with Policy & PR to ensure an appropriate synergy and timeliness with external and internal communications, where appropriate.

• Support the planning and delivery of virtual and in-person all-staff events.

• Support the Social Club with effective delivery of communications designed to promote social activity and encourage connection across BCS.

• Conduct regularly reviews and suggest improvements to internal communications processes and channels.

• Flexibility is required of all job holders to adjust responsibilities as required from time to time by their Line Manager/Divisional Director.

• Strive to live the BCS’ values and support our purpose.

• Continually looking at ways to make improvements to systems, processes, and procedures.

BCS is dedicated to providing training and development to help all staff realise their potential, and also offer a generous benefit package.

BCS, The Chartered Institute for IT are committed to promoting equality at every opportunity as an employer. This statement and our policies are designed to ensure our recruitment and employment practices and procedures actively promote equality of opportunity and value diversity.

All applicants must be eligible to work in the UK upon application.

PLEASE NOTE: This vacancy may be removed before any listed closing date once a sufficient amount of applications have been received.

In the event that we receive a high number of applications for this vacancy, we may be unable to provide an individual response to every candidate, therefore if you haven’t heard back from us within 4 weeks of the closing date, please consider your application unsuccessful on this occasion.